Nikalex Privacy Policy

Nikalex, Inc. Privacy Policy
Last Updated: November 2025

Nikalex, Inc. (“Nikalex,” “we,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal and project information through our website and related services.

By using our website or submitting your information to Nikalex, you agree to this Privacy Policy.

1. Information We Collect

We collect two types of data:

Personal Information – details that identify you as an individual, such as:
• Name and contact details (email, phone, address)
• Billing and shipping information
• Payment details (processed securely by Squarespace)
• Project files and CAD submissions

Other Information – non-identifiable data such as:
• Browser and device type
• IP address
• Pages visited and session activity
• Cookie and analytics data

2. How We Collect Information

We collect information directly when you:
• Submit CAD files or place an order
• Contact us or create an account
• Subscribe to updates or request support

We also collect certain information automatically through Squarespace and analytics tools (like Google Analytics and Meta Pixel). These help us understand visitor behavior and improve our website experience.

3. How We Use Information

We use collected data to:
• Process and fulfill your project or order
• Communicate with you about your submissions and services
• Provide customer support and technical assistance
• Improve website functionality and user experience
• Send updates or promotional messages (if you’ve opted in)
• Maintain legal, tax, and security compliance

We may also process CAD models using AI-assisted design systems to enhance manufacturability. These systems are used only for your project’s purpose, and design data is not used for external AI training or marketing.

4. Data Protection and Good Faith

We handle all data and design files in good faith, taking reasonable technical and organizational steps to protect them against unauthorized access, loss, or misuse.

However, Nikalex cannot guarantee absolute security and is not responsible for data incidents beyond our reasonable control, including those arising from third-party service providers such as Squarespace or email platforms.

5. Cookies and Analytics

We use cookies and similar technologies to improve functionality and measure website performance. You can manage or disable cookies through your browser settings. Analytics cookies help us understand traffic trends but do not identify individual visitors.

We may use Google Analytics and Meta Pixel to better understand visitor activity and deliver relevant advertising. You can opt out of Google Analytics at: https://tools.google.com/dlpage/gaoptout

6. Data Sharing

We share data only when necessary to operate our business:
• With Squarespace (our hosting and payment provider)
• With shipping and logistics partners for order delivery
• With legal or regulatory authorities when required by law

We do not sell personal or project data to any third parties.

7. International Clients

While Nikalex primarily serves U.S.-based customers, we welcome international clients. We comply with applicable U.S. privacy laws (including CCPA/CPRA) and apply similar good-faith data protection standards for clients located outside the U.S.

8. Your Choices and Rights

You may:
• Request a copy, correction, or deletion of your data
• Opt out of marketing communications
• Disable cookies through your browser

To make a request, please contact us using the details below.

9. Updates to This Policy

We may update this Privacy Policy as our services evolve. The “Last Updated” date above reflects the most recent revision. Continued use of our website after changes means you accept the updated policy.

10. Contact

For privacy questions or requests, contact:
Nikalex, Inc.
5150 East Pacific Coast Highway, Suite 200
Long Beach, CA 90804
info@nikalexinc.com